Terms of Service



1) Upon signing up for CentralHosts services, you agree to fully comply with CentralHosts Terms of Use. This is to ensure quality service for our customers and helps maintain a friendly and secure environment for everyone. Failure to comply with these terms may result in termination of your account with no refund at our sole discretion. You acknowledge that the Internet is neither owned nor controlled by any one entity; therefore, CentralHosts services can make no guarantee that any given user shall be able to access CentralHosts servers at any given time.
2) You certify that you are at least 18 years of age, or that your parent or legal guardian will act as the "customer" in terms of this contract.
3) You warrant that you have the right to use the applicable trademarks, if any.
4) CentralHosts is under no obligation to compensate Customer for downtime, whether the downtime be caused by Customer, CentralHosts, or CentralHosts upstream providers.
5) CentralHosts reserves the right to alter the hosting packages advertised on its website at its discretion. CentralHosts is not required to upgrade Customers' hardware or bandwidth allocation as a result of a pricing or service package change.
6) This contract may be terminated by either party, without cause, by giving the other party 14 days written notice. CentralHosts will accept termination by electronic mail. Notwithstanding the above, CentralHosts may terminate service under this contract at any time, without penalty, if the Customer fails to comply with the terms of this contract, including non-payment. CentralHosts reserves the right to charge a reinstatement fee.
7) Customer may only use CentralHosts Server for lawful purpose. Transmission of any material in violation of any Country, Federal, State or Local regulation is prohibited. To this effect, child pornography is strictly prohibited as well as housing any copyrighted information (to which the customer does not hold the copyright) on CentralHosts Server.
8) Customer agrees to use the services to have any content that advocates, sells or in any way makes available tools or methods to send unsolicited e-mail or usenet postings (spam), or to use CentralHosts Servers for relaying unsolicited e-mail or usenet postings, or to use unsolicited e-mail or usenet postings to advertise for their site hosted at CentralHosts. Any complaint we receive about a violation of this or the preceding two points will be taken very seriously and will result in immediate account cancellation without a refund.
9) Violations of system or network security are prohibited and may result in criminal and civil liability. Examples include but are not limited to the following: unauthorized access, use, probing, or scanning of systems security or authentication measures, data, or traffic; interference with service to any user, host, or network including, without limitation, mail bombing, flooding, deliberate attempts to overload a system, broadcast attacks; forging of any TCP-IP packet header or any part of the header information in an email or a newsgroup posting.
10) You are responsible for maintaining backups of your data; CentralHosts does not make backups (unless you pay for backup service), and will not be liable for any data loss for any reason.

Financial


1) You agree to a thirty (30) day contract minimum (or three (3) or six (6) or twelve (12) month contract depending on length of pre-payment), beginning upon commencement of service.
2) If you wish to cancel services within seven (7) days of the initial signup you shall be able to do so for any reason (aside from disablement for Terms of Service or Spam Policy violations) and have your money promptly refunded. You may still cancel your account after seven (7) days, but you will not receive a refund.
3) At the end of the contract term, the contract will automatically renew for successive thirty (30) day periods (or three (3) or six (6) or twelve (12) month periods, depending on length of pre-payment) indefinitely until canceled in writing or via the web panel.
4) Domain registrations (including the value of any used free domain registrations included with the plan) are not refundable under any circumstances.
5) Violations of CentralHosts Terms of Service or Spam Policy may, at CentralHosts discretion, result in immediate and permanent disablement without refund.
6) Disputed charges ("chargebacks") associated with any CentralHosts account may, at CentralHosts discretion, result in immediate and permanent disablement.
7) If dues are not paid we reserve the right to suspend or terminate your account and also reserve the right to even suspend/freeze/takeover your domain to recover the funds.
8) All requests for service cancellation must be made either through the CentralHosts billing center, support center, or an email with the intent to cancel services sent to billing@centralhosts.com. Confirmation receipt of cancellation will be sent within 24 hours.

Refusal of Service


We reserve the right to refuse, cancel, or suspend service at our sole discretion.

File Sharing and Server resources


1) File sharing and file distribution of copyrighted material from your Virtual Private Server is prohibited, and will result in immediate termination of your account with NO REFUND.
2) Excessive bandwidth usage for the purpose of file sharing or file distribution via automated programs such as BitTorrent, Gnutilla, BearShare, etc. will result in immediate termination of your account with NO REFUND.
3) Any web site, process, or VPS that uses a high amount of server resources (such as, but not limited to, CPU time, memory usage, and network resources) will be given the option to either pay additional fees (which will depend on the resources required), or reduce the resources used to an acceptable level. CentralHosts shall be the sole arbiter of what is considered to be a high server usage level.
4) Any account deemed to be adversely affecting server performance or network integrity will be shut down without prior notice.

Shell accounts


1) IRC is allowed on our shell and VPS servers.
2) Changing username/ident on shell servers for irc is $5 per username change.
3) Juping nicks on irc is not allowed, if ever found your account will be terminated without refund. CentralHosts reserves the right to terminate any account for any or no reason. Using abusive language with any of the CentralHosts staff or in the CentralHosts support channel is not tolerated and it will result into immediate account termination without refund.
4) HTTP and/or SOCKS Proxies are not allowed on any of the IRC/UNIX/IRCD Shells, please ask sales@centralhosts.com for special package for proxies.
5) CentralHosts Shell Hosting servers are not intended as a data backup or archiving service. CentralHosts reserves the right to negotiate additional charges with the Customer and/or the discontinuation of the backups/archives at their discretion.

Web Hosting Accounts


1) CentralHosts does not allow IRC or IRC bots to be operated on our web hosting servers.
2) Use of CentralHosts Web Hosting service requires a certain level of knowledge in the use of Internet languages, protocols, and software. This level of knowledge varies depending on the anticipated use and desired content of your webspace.
3) The following examples are offered:
a. Web Publishing: requires a knowledge of HTML, properly locating and linking documents, FTPing Webspace contents, Graphics, text, Sound, imagemapping, etc.
b. CGI-Scripts: requires a knowledge of the UNIX environment, TAR & GUNZIP commands, Perl, Shell scripts, permissions, etc.
4) You agree that you have the necessary knowledge to use the webspace. You also agree that it is not the responsibility of CentralHosts to provide this knowledge or Customer Support outside of the defined service of CentralHosts.
5) You agree to make use of CentralHosts Web Hosting servers primarily for the purpose of hosting a website, and associated email functions. Data uploaded must be primarily for this purpose. CentralHosts Web Hosting servers are not intended as a data backup or archiving service. CentralHosts Web Hosting reserves the right to negotiate additional charges with the Customer and/or the discontinuation of the backups/archives at their discretion.
6) Servers are shared with other customers, and as such IRC-related activities or severely CPU intensive CGI scripts (e.g. chat scripts, scripts which have bugs causing them to not close properly after being run, etc.) are not encouraged. Any application that listens for inbound network connections (even if the application would otherwise be allowed) are not permitted. BitTorrent clients, proxy servers/scripts, IRC bots and bouncers (BNC) specifically may not be run on any CentralHosts Web Hosting server. If your processes are adversely affecting server performance disproportionately CentralHosts reserves the right to negotiate additional charges with the Customer and/or the discontinuation of the offending processes.
7) Hosting service is to be used for hosting actual websites and are not to be used for storing files
8) You agree that you will not resell our hosting service to others
9) You agree to not engage in activities pertaining to Black Hat SEO, Spamdexing, and so-called "Scraper sites." These can all have a severely detrimental effect on server performance and are not permitted.
10) You agree to hold only one (1) active web hosting service plan at any given time with CentralHosts. Signing up for multiple plans is grounds for termination of all plans, including the first one, without warning.

VPS Hosting


1) Customer is responsible for keeping the security of their system up to date.
2) CentralHosts is not responsible for notifying unmanaged servers of the need to apply updates. Failure to comply with these requirements is grounds for termination of contract without refund. CentralHosts reserves the right to take any action upon unmanaged VPS servers it deems necessary at any time to protect the security and integrity of CentralHosts network.
3) You agree to not engage in activities pertaining to Black Hat SEO, Spamdexing, and so-called "Scraper sites." or activities relating to bit coins, such as bit coin mining. These can all have a severely detrimental effect on server performance and are not permitted.

Limited Liability


1) Customer expressly agrees that use of CentralHosts Server is at Customer's sole risk. Neither CentralHosts, its employees, affiliates, agents, third party information providers, merchants licensers or the like, warrant that CentralHosts Server service will not be interrupted or error free; nor do they make any warranty as to the results that may be obtained from the use of the Server service or as to the accuracy, reliability or content of any information service or merchandise contained in or provided through the CentralHosts Server service, unless otherwise expressly stated in this contract.
2) Under no circumstances, including negligence, shall CentralHosts, its offices, agents or any one else involved in creating, producing or distributing CentralHosts Server service be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use the CentralHosts Server service; or that results from mistakes, omissions, interruptions, deletion of files, errors, defects, delays in operation, or transmission or any failure of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to CentralHosts records, programs or services. Customer hereby acknowledges that this paragraph shall apply to all content on CentralHosts Server service.
3) Notwithstanding the above, Customer's exclusive remedies for all damages, losses and causes of actions whether in contract, tort including negligence or otherwise, shall not exceed the aggregate amount which Customer paid during the term of this contract and any reasonable legal fee and court costs.

Contract Revisions


CentralHosts reserves the right to add, delete, or modify any provision of its Terms of Use at any time without notice.
Revisions will be considered agreed to by the Customer on renewal of service as specified in Financial section.

Transfer


Customer may not transfer this contract without the written consent of CentralHosts.

Contract


These Terms and Conditions constitutes the entire Contract and understanding of the parties.

Any changes or modifications to these Terms and Conditions of Contract thereto are agreed to by the both parties upon renewal of services.

Reporting Abuse


Any party seeking to report any violations of CentralHosts policy may contact CentralHosts at abuse@centralhosts.com